Shipping Policy for GlideHato

Effective Date: March 26, 2025

At GlideHato, we are committed to delivering your sports equipment and accessories promptly and securely. Our Shipping Policy outlines the shipping methods, costs, and delivery times for your convenience. By purchasing from our website, you agree to the terms outlined in this policy.

For any shipping-related questions, feel free to reach out to us:

1. Shipping Methods and Delivery Time

We offer a variety of shipping options to meet your needs. The delivery time depends on the shipping method you choose and your location. Here are the available shipping methods:

  • Standard Shipping (USA): Typically takes 5-7 business days to arrive.

  • Expedited Shipping (USA): Typically takes 2-3 business days for delivery.

  • Overnight Shipping (USA): Next-day delivery (available only on weekdays).

  • International Shipping: Delivery times for international orders vary, typically taking 7-14 business days depending on the destination country.

Note: Shipping times are estimates and can be affected by external factors such as weather, holidays, or customs processing.

2. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. The shipping fee will be displayed at checkout before you confirm your purchase.

  • Free Standard Shipping is available for all orders over $50 within the United States.

  • For orders under $50, shipping fees will apply, and the exact cost will be calculated during the checkout process.

For international orders, shipping fees will vary based on the destination and will be calculated at checkout.

3. Order Processing Time

All orders are processed within 1-2 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed, you will receive a shipment confirmation email with tracking details. You can track the status of your order by following the provided tracking link.

4. Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or issues resulting from incorrect or incomplete address information. If you notice any mistakes in your shipping address, please contact us immediately at info@chopunie.com to make corrections before your order is shipped.

5. Packaging

We take great care in packaging your items to ensure they arrive in perfect condition. All items are securely packed to prevent damage during transit. If your order arrives damaged, please refer to our Refund and Returns Policy for instructions on how to proceed.

6. Tracking Your Order

Once your order is shipped, we will send you a shipment confirmation email with a tracking number and a link to track your order. You can use this tracking number to monitor your package’s progress until it arrives at your shipping address.

If you have not received a tracking number within 2 business days of your order, please contact our customer support team for assistance.

7. Damaged or Lost Shipments

In the event that your package is damaged or lost during transit, please contact the shipping carrier directly using the tracking information provided. If you are unable to resolve the issue with the carrier, please contact us at info@chopunie.com, and we will assist you in resolving the matter.

Please note that GlideHato is not responsible for any damage or loss that occurs after the item has been shipped. We strongly recommend that you check your order upon arrival and contact us immediately if there are any issues.

8. International Shipping

We are proud to offer international shipping. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the price of the product or shipping fees.

Delivery times for international orders may vary depending on your location and local customs procedures. If your package is delayed or held up in customs, we are not responsible for any additional delays or charges.

9. Shipping Restrictions

At this time, we do not offer shipping to P.O. Boxes or APO/FPO addresses. Additionally, some international destinations may not be available for shipping due to shipping carrier restrictions.

10. Changes to Shipping Policy

GlideHato reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our shipping practices.

11. Contact Us

If you have any questions regarding shipping, please contact our customer support team at:

Thank you for choosing GlideHato! We appreciate your business and are committed to providing fast, reliable shipping for all of your sports equipment needs.