Sales Policy for GlideHato

Effective Date: March 26, 2025

Welcome to GlideHato! We are committed to providing high-quality sports equipment and accessories to enhance your athletic experience. Please take a moment to review our comprehensive sales policy below. By using our website and purchasing from us, you agree to the terms outlined in this policy.

For further inquiries or assistance, feel free to contact us.

1. General Sales Terms

GlideHato is dedicated to offering a variety of sports products, from equipment to accessories, aimed at enhancing performance and enjoyment. The following terms govern our sales process:

  • Order Confirmation: Once you place an order with GlideHato, we will send you a confirmation email that includes the details of your purchase. This email serves as an acknowledgment of your order, but it does not constitute an acceptance of your order. All orders are subject to verification and availability before processing.

  • Order Processing: Orders will be processed within 2-3 business days after the purchase. We aim to ship your items as soon as possible, but processing times may vary depending on inventory and shipping conditions.

2. Product Availability and Pricing

  • Product Availability: We do our best to ensure that the products on our website are available and in stock. However, there may be instances where certain items are out of stock or discontinued. If an item is unavailable after purchase, you will be notified immediately, and we will offer either a suitable alternative or a full refund.

  • Pricing: All prices displayed on our website are in USD and exclude taxes, shipping, and handling fees. Prices are subject to change without notice, but the price charged for your order will be the price at checkout.

  • Promotions and Discounts: From time to time, we offer promotional discounts. These discounts are only valid during the stated promotion period. Discount codes cannot be combined with other promotions unless otherwise stated.

3. Payment Methods

We accept several payment methods to make your shopping experience more convenient. We accept:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal: Securely pay using your PayPal account.

  • Apple Pay and Google Pay: Fast and secure checkout on supported devices.

  • Shop Pay: Accelerated checkout option for quicker purchases.

All payments are processed securely, and we do not store any sensitive payment details. Transactions are handled through third-party, industry-standard encrypted platforms to protect your information.

4. Shipping Policy

  • Shipping Methods: We offer various shipping options to ensure fast delivery of your products. Available shipping methods include standard shipping, expedited shipping, and international shipping. Shipping rates depend on the weight of your order and the destination.

  • Shipping Times:

    • Domestic: Orders within the United States typically arrive within 5-7 business days for standard shipping or 2-3 business days for expedited shipping.

    • International: Delivery times vary based on destination and customs processing, typically ranging from 7-14 business days.

  • Free Shipping Offer: We offer free standard shipping on orders over $50 within the United States.

  • Shipping Restrictions: We currently ship to most locations within the United States and internationally. If we are unable to ship to your location, we will notify you immediately.

For more details, please refer to our Shipping Policy.

5. Returns and Refunds

At GlideHato, we want you to be completely satisfied with your purchase. If you need to return an item, please review our Refund and Returns Policy for full instructions. Here’s a quick summary of our return process:

  • Returns must be initiated within 30 days of receiving your order.

  • The items must be unused, in their original packaging, and in a resalable condition.

  • Refunds will be processed to the original payment method once the return is approved.

  • You will be responsible for the return shipping costs unless the item is defective or incorrect.

6. Order Cancellations

  • Cancellations Before Shipment: If you wish to cancel your order before it ships, please contact us immediately at info@chopunie.com. If your order has not been processed or shipped, we will gladly cancel it and issue a full refund.

  • Cancellations After Shipment: Once your order has been shipped, it cannot be canceled. If you wish to return the product, please follow our Refund and Returns Policy.

7. Customer Service and Support

Our customer service team is always ready to assist you. If you have any questions about your order, shipping, or products, feel free to contact us:

We strive to respond to all inquiries within 1-2 business days.

8. Limitation of Liability

To the fullest extent permitted by law, GlideHato is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, the purchase or use of our products, or any other interaction with our services.

9. Modification of Sales Policy

GlideHato reserves the right to modify or update this Sales Policy at any time without prior notice. All changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically for updates.

10. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from this policy or your use of our website shall be resolved in the courts located in Yreka, California.

Thank you for choosing GlideHato! We are dedicated to providing you with excellent products and service, ensuring you have everything you need for an active and healthy lifestyle. Should you have any questions, our team is here to assist you every step of the way.