Shipment Policy

Effective Date: January 8, 2025

Chopunie – Shipment Policy

At Chopunie, we are dedicated to delivering your orders efficiently and reliably. This Shipment Policy outlines our shipping methods, delivery timeframes, shipping costs, and other relevant information regarding the shipment of products purchased from our website, chopunie.com.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days after payment authorization, excluding weekends and public holidays.

  • During peak periods, processing times may be slightly longer.

2. Shipping Methods

  • We offer various shipping options depending on your location and delivery preferences.

  • The available shipping methods will be displayed at checkout, and you can select the option that best suits your needs.

  • We utilize reputable carriers such as USPS, UPS, FedEx, and other regional carriers.

3. Shipping Costs

  • Shipping costs are calculated based on the following factors:

    • Shipping method selected

    • Destination

    • Weight of the package

    • Dimensions of the package

  • Shipping costs will be displayed at checkout, and you will have the opportunity to review the costs before finalizing your order.

  • We may offer free shipping promotions, subject to specific terms and conditions.

4. Delivery Timeframes

  • Delivery timeframes are estimates and not guarantees. Actual delivery times may vary depending on the following:

    • Shipping method selected

    • Destination

    • Shipping carrier performance

    • Weather conditions

    • Customs procedures (for international shipments)

  • Estimated delivery timeframes for different shipping methods will be provided at checkout.

  • Once your order has shipped, we will provide you with a tracking number so you can monitor the progress of your shipment.

5. Shipping Locations

  • We offer shipping within the United States and internationally to certain countries.

  • Shipping availability and rates may vary for different international destinations. You can verify at checkout whether we ship to your specific country.

  • For international shipments, you are responsible for any customs fees, import duties, taxes, or other charges imposed by the destination country.

6. Shipping Address

  • It is your responsibility to provide a complete and accurate shipping address.

  • We are not responsible for delays or misdeliveries resulting from inaccurate or incomplete shipping addresses provided by you.

  • If your shipping address changes after your order has been placed, please contact us as soon as possible. If your order hasn’t been shipped we will update your address.

7. Tracking Your Order

  • Once your order ships, you will receive an email with your tracking number.

  • You can use the tracking number to check the delivery status of your order on the carrier’s website.

  • If you have any trouble tracking your order, please contact us, and we will assist you.

8. Lost or Damaged Shipments

  • In the event that your package is lost or damaged during transit, please notify us immediately.

  • We will work with the shipping carrier to investigate the issue and determine the best course of action, which may include sending a replacement or issuing a refund.

  • If a package is marked as delivered but you have not received it, please contact us so we can follow up with the carrier and determine next steps.

9. Undeliverable Packages

  • Packages that are returned to us as undeliverable due to incorrect addresses, refusal to accept delivery, or missed delivery attempts will be subject to additional shipping charges if you want to have the package reshipped.

10. Changes to This Policy

  • We reserve the right to modify or update this Shipment Policy at any time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

For any questions or concerns regarding our Shipment Policy, please contact us: